Frequently Asked Questions

Q: How do I know if I or my loved one is an addict?
A: Addiction has many stages just like any other illness. It is easier to see addiction in those who have progressed to later stages of this disease.  Signs and symptoms of addiction vary from person to person including; abusing drugs despite the unwanted consequences, using more than what was intended, the inability to keep a commitment to remain abstinent or to limit the amount consumed. Questioning whether or not you or your loved one could be addicted is a sign of a possible addiction.

Q: What is the admissions process?
A: The first step starts with a phone call 844.469.4673 to speak with one of our Admissions Staff. At this time, we will gather information about you and arrange for you to begin the pre-intake process. This process is free and confidential with no obligation. Our Admissions Staff will guide you through this process and make it as easy as possible for you.

Q: How much will treatment cost?
A: Costs will vary because each person’s situation is different. Our Admissions Staff are trained to determine costs based on the information you provide to us. They will discuss all of your options with you and find the solution that best fits your needs.

Q: Does Hopes Gate accept insurance?
A: Yes. Hopes Gate accepts most insurance. Different insurance policies cover different aspects of treatment so it is important to know what your policy does and does not cover.  When you call us, we can verify your insurance benefits at no cost to you and explain what your policy covers.

Q: How will I know what treatment program is for me?
A: Deciding to get sober is difficult enough as it is, but it can become even more overwhelming when you are trying to decide what level of treatment to enter.  There are a wide range of programs out there and it’s hard to know which one is best for you.  Our experienced clinical team will help you find the program that best fits your needs.

Q: How long will it take to get in?
A: Admission can vary from program to program and can be impacted by available space and the time it takes to conduct an intake interview and gather supporting medical information to insure the appropriate admission. Due to a variety of factors involved, one person might be able to be admitted the same day, while another may have to wait a few days. Admission can also be based on personal preference as some people choose a later admission date to coincide with their personal schedule.

Q: Where is Hopes Gate located?
A: Hopes Gate treatment center is located on the Southeast Florida coast in the city of Jupiter just 20 miles north of Palm Beach International Airport. Clients of our treatment center enjoy the mild Florida winters which provide opportunity to participate in activities all year around.

Q: What ancillary services does Hopes Gate offer?
A: Hopes Gate offers several ancillary services to add to the recovery process including: yoga, meditation, equine therapy, nutritional assessment and education, chiropractic services, pain management, massage therapy, acupuncture, music therapy,psychological testing and medication management.

Q: How long will I be in treatment?
A: An individual’s length of time in treatment depends on several factors including their personal needs & goals, the specific program they are attending and the individual’s progress in treatment. Generally speaking, Hopes Gate’s Partial Hospitalization Program (PHP) ranges from 1 to 2 months, as does our Intensive Outpatient Program (IOP), our Outpatient Program (OP) usually ranges from 2 to 3 months. However, some clients may have a clinical recommendation for less time in a particular program ormore time depending on the individual’s needs.

Q: What happens if I relapse in treatment? Will I be discharged?
A: Any episode of drinking or using during treatment will be discussed with your primary counselor and the Hopes Gate clinical team.  Hopes Gate is here to help you! A fundamental goal of treatment is to examine one’s substance problem and to explore the benefits of abstinence from illicit substances. At Hopes Gate, relapse is treated as a learning experience. The emphasis is on teaching you ways to avoid relapse and supporting you in learning to become comfortably alcohol and drug free. A focus of treatment is learning new skills & approaches in order to reduce one’s risk of drug/alcohol relapse. If an individual continues to use during treatment, then they will be recommended for a higher level of care. If Hopes Gate cannot provide that higher level of care, then we will help refer you to the appropriate program.

Q: Does Hopes Gate provide housing?
A: Yes. Housing for Hopes Gate Partial Hospitalization Program clients is located on Hope Farms in Jupiter Farms, FL just 15 minutes from our treatment center. As part of your therapeutic experience, you will live in one of our fully furnished houses of which are situated in a peaceful country setting on 2.5 acres away from the hustle and bustle of city life.  This unique situation provides an environment that is more similar to what you would experience when going home as you will be responsible for household chores, cooking and preparing meals and grocery shopping. This process gives you the opportunity to practice the tools and life management skills while you are still in a safe and theraputic environment.

Q: Will I have a roommate while living at Hopes Gate?
A: Yes. We believe that patients benefit by having a roommate as they work on their recovery process.

Q: Does Hopes Gate provide transportation to and from the treatment center?
A: Yes. We provide transportation to and from the treatment center. Clients are also taken to and from medical appointments, to and from the grocery store and outside meetings. Courtesy airport and/or bus pick up for admission to Hopes Gate, as well as return drop off, is provided Hopes Gate clients. All transportation to and from acrtivities during business hours is provided by Hopes Gate Staff.

Q: How do I tell my loved one that he/she is an addict?
A: To confront the dependent person with your concerns is an important step in helping the addict acknowledge the problem.  It is crucial to verbalize your concern without exhibiting anger towards the addict. This can be difficult especially when feelings have been hurt.

Hopes Gate works with a number of Interventionists.


Sometimes an Interventionist is needed to help direct the family so that the addicted person does not feel as though he/she is being attacked.
Hopes Gate works with some of the best Interventionists from across the country.
For help in finding an Interventionist, please call 844.469.4673.

Treatment Programs


We Accept Most Major Insurances:  
BCBS CIGNA UNITED VALUE